This project is one of the most important projects that have been completed in the government sector in Palestine, where he represented a real movement in the application of quality and information systems concepts, where the ministry took in an atmosphere of strong competition between the departments of the Ministry to provide services with high quality leadership step in a long journey towards improving the quality of services through computerized processes (e-government structure). "Our plan is to rebuild the way they accomplish their business to work efficiently and effectively using the latest information technology tools," says Minister of Education and Higher Education. The goal of this project is funded by the Finnish Government to establish uniform standards and flexible to the Ministry, relies on "regulations" on the implementation and operation of everyday business related information network systems. Start the Administration and management of project planning, project the number of stages leading to a computerized operations. Where he spent a long time with Ministry staff in various locations for training on new systems concepts and tools.
The initiative was formed through a full analysis in the two departments, with staff from the IDMC and Ministry identify key opportunities to rebuild systems, preparation of a master plan to improve human resource capacity. Relying based on this plan, the team started working with representatives from the various posts in the Ministry for analyzing, preparing and approving new methodology ways to provide services. "Objective of rebuilding operations at the Ministry is getting rid of actions that do not add value, remove the interventions and conflicts, reducing the time, promoting data collection and consolidation, improved documentation, and infinitely greater transparency and clarity of responsibilities of Ministry staff ", as the Director of IDMC projects, At the Assistant Deputy Minister for planning and development, "this project has given us the first attempt to carry out daily operations through annual work plans, showing for the first time ways internal communications organization that gave a clear mandate for everyone to complete its work.". Later to complete the construction of the key processes which produced a set of manual processes knowledge, IDMC team began work to facilitate system implementation and training. During this phase, team work in Ministry circles and school districts to unify systems, understand them, run them, and gather feedback to update systems.
To complement the implementation of this system, the IDMC team with Ministry officials to identify functional requirements for operating the computerized system for all administrative functions and planning projects, technical and administrative requirements of programs and systems have resulted in the aggregate to prepare tender documents. Computerized target to ensure complementarity between the offices of the Ministry, and fast services to all beneficiaries. Accordingly, this system is provided as a grant and was negotiated and contracted with local software companies to apply it.
In General, the project was considered as a strategic initiative to the Ministry, such as the first step in institutional development, which led to the following improvements:
1. take it real exercise for e-Government
2. building practices of the staff and employees of the Department between
3. clarify the concept of improving internal communications in the Ministry
4. access to the highest level of integration between the Ministry's departments and directorates
5. respond rapidly to required services either internally or externally
6. improve communication with Palestinian Authority ministries such as finance and planning
